xk111 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the entity operating the xk111 platform ("xk111", "we", "us") and any user of the platform ("you", "member"). By creating an account on the xk111 platform, accessing it, or using any of its services, you acknowledge that you have fully read, understood, and accepted these Terms.

1 Definitions and General Provisions

1.1 Definitions

The following terms carry specific meanings in these Terms:

• "Platform" — The xk111 website, mobile site, and all associated services.
• "Member" or "User" — A person who holds a registered account on xk111.
• "Account Balance" — The total funds held in a member's wallet.
• "Bonus Funds" — Money received as a promotional or welcome bonus that is subject to wagering requirements.
• "Real Money" — Actual funds deposited by a member.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "BST" — Bangladesh Standard Time (UTC+6).

1.2 Language and Interpretation

These Terms are written in Bengali and the Bengali version shall be considered the final and authoritative text. In the event of any interpretive dispute, xk111's interpretation shall be considered final.

2 Account Registration

2.1 Registration Requirements

To open an account on xk111, you must meet the following conditions:

• You must be at least 21 years of age.
• You are required to provide accurate and complete personal information.
• Each person may create only one account.
• The account is for the personal use of the registered individual only.
• Operating an account on behalf of a third party is strictly prohibited.

2.2 Identity Verification (KYC)

xk111 reserves the right to initiate an identity verification (Know Your Customer) process at any time. The following documents may be requested for verification:

• A scanned copy of a National Identity Card (NID) or passport.
• A selfie or face verification.
• Proof of ownership of the payment method.
• Relevant documents for proof of address.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorised access to your account, please notify us immediately via our 24/7 live chat.

3 Age and Eligibility

The xk111 platform is for individuals aged 21 and above only. Gaming by minors is strictly prohibited.

Furthermore, you must not be located in any jurisdiction where online gaming is legally prohibited. It is entirely your responsibility to comply with the laws of your place of residence.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following conditions apply when depositing funds on xk111:

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• The deposit amount is added directly to the account balance.
• There are no hidden charges on deposits; however, the payment provider may apply its own fees.
• Use only a payment account registered in your own name.

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the method used for the deposit.
• KYC verification must be completed before a withdrawal can be made.
• If an active bonus is in place, the wagering requirement must be met before withdrawing.

4.3 Transaction Cancellation

Once a deposit or withdrawal request has begun processing, it generally cannot be cancelled. xk111 reserves the right to hold any payment in cases of suspicious transactions.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus:

• The minimum deposit must be ৳300.
• The bonus will be added to the account automatically.
• A 25x wagering requirement must be met to withdraw the bonus balance (on the bonus plus deposit amount).
• There is a set time limit to complete the wagering; any unfulfilled bonus will be cancelled after expiry.

5.2 General Bonus Rules

• Each bonus offer has specific conditions that are stated in the offer description.
• Using multiple accounts to claim bonuses will result in account termination.
• Bonuses are applicable once only; the same bonus cannot be claimed twice.
• xk111 reserves the right to modify or cancel any bonus offer.
• Bonus funds cannot be withdrawn directly.

5.3 VIP Program

xk111's VIP program has four tiers. A weekly cashback applies at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Advancing to a higher tier depends on your activity and engagement on the platform.

6 Fair Play and Security

6.1 Fair Play Policy

xk111 is committed to ensuring a fair and transparent gaming environment. Games from providers on our platform are technically audited and run by verified Random Number Generators (RNG).

6.2 Technical Security

• All data is protected by SSL encryption.
• Payment information is transmitted through encrypted channels.
• Two-factor authentication for account access is optional.
• If unusual activity is detected, the account is automatically secured.

7 Prohibited Activities

The following activities are strictly prohibited:

• Creating multiple accounts or claiming bonuses under multiple identities.
• Using the platform for money laundering or any illegal purpose.
• Using automated software (bots), scripts, or other technical tools.
• Hacking or fraudulent activity within the gaming system.
• Bonus misuse or bonus abusing.
• Operating a third party's account.
• Fraudulent behaviour against xk111 or against other members.
• Filing chargebacks or payment disputes unlawfully.

8 Account Suspension and Termination

8.1 Account Closure by xk111

xk111 reserves the right to suspend or permanently terminate any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Failure to complete KYC verification or provision of false information.
• Suspicious or unlawful activity.
• Disrupting the normal operations of the platform.

8.2 Account Closure by Member

You may request to voluntarily close your account at any time via live chat or email. Please withdraw any valid balance before closing your account.

9 Responsible Gaming

xk111 firmly believes in responsible gaming. Gaming is a form of entertainment — it should never be considered a reliable source of income.

• You can set your own deposit limits, betting limits, or session limits.
• Contact our support to access the self-exclusion facility.
• If you notice signs of a gaming problem, please visit the Responsible Gaming page.

10 Privacy & Data

xk111 gives the highest priority to protecting members' personal information. To learn more about our policies on data collection, storage, and use, please read our Privacy Policy.

Member information is not shared with third parties, except in the following cases:

• In response to a legal order from law enforcement agencies.
• For payment processing service providers (only necessary information).
• For fraud prevention and security purposes.

11 Limitation of Liability

xk111 accepts no liability in the following cases:

• Losses caused by internet disconnection or technical faults.
• Failure of third-party software or services.
• Theft of login credentials due to the member's own negligence.
• Unforeseen circumstances (force majeure) — natural disasters, cyber attacks, etc.
• Accuracy of game results or guarantee of winnings.

In any situation, xk111's maximum liability will be limited to the active balance of the member concerned.

12 Changes to Terms

xk111 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified via their account or at the time of login for significant changes.

13 Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always available following Bangladesh Standard Time (BST, UTC+6).